Silver-Jewellery-Manufacturer.com wants you to be a happy customer. We want you to be completely satisfied with the sterling silver jewelry that you receive from us, as we only sell high quality silver and cubic zirconia cz and gemstones jewelry. We do understand that you may not like your purchase for some reason.
You may return or exchange your silver jewelry within 30 days of purchase if the goods are not well perfect or damaged. The jewelry must be returned in its original condition for a refund or exchange. To return silver jewelry to silver-jewellery-manufacturer.com , please follow the steps below.
1. For an exchange, indicate on the invoice what you wish to exchange the returned silver jewelry with. Your account will be credited for the amount of the returned jewelry, and then charged for the replacement silver jewelry. Be sure to include the jewelry item name, number, and price. It is very important to include your daytime phone number in case we have to contact you. In order to receive a refund or exchange, the jewelry must not show signs of damage, wear or alteration.
2. Please indicate a reason for your return on the invoice that was included with the shipment of jewelry. Your feedback is very important to us!
3. Place all the original packaging in the return box, including your sterling silver jewelry, and the copy of the invoice.
4. Write the word EXCHANGE or RETURN on the outside of the package, to indicate the type of processing. (see examples below) You may return or exchange any item except "final Clearance" items for any reason, within 30 days of the purchase date. We do not require an RMA number for returns or exchanges.
5. YOU MUST SHIP TO US VIA THE international coruier only TO OUR addresse We will only accept returns & exchanges if yuo will intimate priorly before shipping. We recommend using Delivery Confirmation to track the delivery status of your package.
6. Once your silver jewelry return is received, it will be processed with 10 business days. amazedcorporation.com will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment within 15 business days of receiving your returned sterling silver jewelry item. Once the adjustment has been made to your credit card account, you will receive an email confirming that transaction.
7. If your purchase entitled you to free shipping based on the total of your order, and your returns drop the total of your order below the threshold that allowed you to have free shipping, we will charge you for the shipping cost of the original order.
9. Every once in a while, a customer will place an order, we will process and ship the order, and the package comes back to us marked “refused”. We will charge a 25% restocking fee on the total of the merchandise that was refused.
If you need to return jewelry to us, please address the package like this:
Amazed Corporation
The Jewellers House 830
S.B.B.J Bank Lane
Chaura Rasta, Jaipur
Pin - 302003, Rajasthan
India
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